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A Study on Facility Management Practice in Nigeria: A Case Study of Nigerian Communication Commission, Abuja Nigeria

Received: 28 February 2022    Accepted: 6 April 2022    Published: 26 May 2022
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Abstract

This paper examined facility management practices in Nigeria using Nigerian Communication Commission (NCC) as a case study. Both primary and secondary data were utilized for this study. The target populations are the staffs of the Nigerian Communication Commission, Abuja, the facility managers at the NCC and the estate surveyor in charge of the facility management team at NCC Abuja. Data collected was analysed using Statistical Package for the Social Sciences. Findings revealed that both genders were well represented across the study area as, 80.7% of the residents were male while 19.3% were female. Findings revealed that revealed that almost all the respondents have acquired formal education with the majority 97.8% having tertiary education, 2.2% claimed to have secondary certificate. The study showed that most of the respondents agree that the most important service to them is the maintenance service. Findings established that the main reason the management of the study area seeks the assistance of a facility manager in their organization and it explains that most of the staffs of the study area believe that the main reason for outsourcing is to focus on their core business. The study concluded that facility management is presently at its inception stage in the Nigeria and the suggestion is that the profession requires efficient championing to allow it to develop into a grown phase as being presently observed in the developed economies.

Published in Urban and Regional Planning (Volume 7, Issue 2)
DOI 10.11648/j.urp.20220702.13
Page(s) 47-54
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Facility, Management, Services, Outsourcing, Practice

References
[1] Heroux, M. (2007). Facilities Management Best Practices for Higher Performance. England, Sebastian Bloomberg.
[2] Adewunmi, Y. (2007). Benchmarking in Facilities Management in Nigeria. Emrald Journal of Facilities Management.
[3] Mol, J. M. (2007). Outsourcing: design, process and performance. Cambridge: Cambridge university press. Pp 3-8.
[4] Alexander, K. (2003). A strategy for facilities management. Emerald Journal of facilities, 21 (11), pp. 269-274.
[5] Ogungbemi, Y. O. (2010). Growth in Outsourcing Facilities Management Services: UK & Nigeria, London: University College London.
[6] Ender, K. L. and Money, K. A. (1994). From Outsourcing to Alliances: Strategies for Sharing Leadership and Exploiting Resources at Metropolitan Universities. Metropolitan Universities: An International forum, 5 (3), pp. 51-60.
[7] Blackwell. Barrett, P. (1992). Facilities management: Research Direction. London: RICS BOOKS.
[8] Payne, T. (2000). Facilities Management: A Strategy for Success. Oxford: Chandos Publishing Ltd.
[9] Bernard Williams Associates (1994). Facilities Economics. 1st ed. Kent: Building Economics Bureau Limited.
[10] Rosenberg, B. and Macaulay, C. (1993). Facilities Management/outsourcing: A strategic businessfunction for the 1990s. IBC Publishing Ltd. Pp 2-10.
[11] Butterworth-Heinemann. BIFM (2013). Facilities Management Introduction. [Online] Available at: http://www.bifm.org.uk/bifm/about/facilities [Accessed 8 July 2017].
[12] BIFM (2013). Facilities management introduction. [Online] Available at: http://www.bifm.org.uk/bifm/about/facilities [Accessed 16 July 2017].
[13] Blanchard, B. S., Verma, D. and Peterson, E. L. (1995). Maintainability: A Key to Effective Serviceability and Maintenance Management. New York: John Wiley & Son Inc.
[14] Booty, F. (2006). Facilities Management Handbook. 3rd ed. Oxford: Butterworth-Heinemann.
[15] Atkin, B. and Brooks, A. (2009). Total Facilities Management. 3rd ed. West Sussex.
[16] Adedokun, O. M. (2011). Education for maintenance culture in Nigeria: Implications for Community development. International Journal of Sociology and Anthropology, 3 (8), pp. 290-294.
[17] Jiang B. (2006). Outsourcing effects on firms’ operational performance.
[18] Alexander, K. (1996). Facilities Management: Theory and Practice. London: E & FN Spon.
[19] Natukunda, C. M. (2006). Understanding the outsourcing of facility management services in Uganda.
[20] Williams, B. (1996). Cost-effective facilities management: a practical approach. Emerald Journal of Facilities, Volume 5.
[21] Odiete, O. (1998). Application of Facility Management in the Nigeria Private and Public Sector. Kano, Nigeria Institute of Estate Surveyors & Valuer.
[22] Alexander, K. Atkin, B., Brochner, J. and Haugen, T. (2004). Facilities management: Innovation and Performance. Oxon: Spon Press.
[23] Park, A., (2016). Facilities Management: An Explanation. 5th ed. london: Palgrave Macmillan.
[24] Barrett, P. and Baldry, D. (2003). Facilities Management: Towards Best Practice. 2nd ed. Oxford: Blackwell Publishing.
[25] Best, R., Langston, C. and Valence, G. D. (2003). Workplace Strategies and Facilities Management. Oxford.
[26] RICS (2010). Facilities Management Pathway. Assessment of Professional Competence, London: RICS.
[27] Shah, S., (2007). Sustainable Practice for the facilities Manager. Oxford: Blackwell Publishing.
[28] Nutt, B. and McLennan, P. (2016). Facility management: risks and opportunities. Oxford: Blackwell science.
[29] Oladokun, T. T. (2012). A Study of Facility Management Practice in Nigeria.
Cite This Article
  • APA Style

    Adewale Olufunlola Yoade, Abiola Stephen Oladipupo, Foluso Olayinka Ayeni. (2022). A Study on Facility Management Practice in Nigeria: A Case Study of Nigerian Communication Commission, Abuja Nigeria. Urban and Regional Planning, 7(2), 47-54. https://doi.org/10.11648/j.urp.20220702.13

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    ACS Style

    Adewale Olufunlola Yoade; Abiola Stephen Oladipupo; Foluso Olayinka Ayeni. A Study on Facility Management Practice in Nigeria: A Case Study of Nigerian Communication Commission, Abuja Nigeria. Urban Reg. Plan. 2022, 7(2), 47-54. doi: 10.11648/j.urp.20220702.13

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    AMA Style

    Adewale Olufunlola Yoade, Abiola Stephen Oladipupo, Foluso Olayinka Ayeni. A Study on Facility Management Practice in Nigeria: A Case Study of Nigerian Communication Commission, Abuja Nigeria. Urban Reg Plan. 2022;7(2):47-54. doi: 10.11648/j.urp.20220702.13

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  • @article{10.11648/j.urp.20220702.13,
      author = {Adewale Olufunlola Yoade and Abiola Stephen Oladipupo and Foluso Olayinka Ayeni},
      title = {A Study on Facility Management Practice in Nigeria: A Case Study of Nigerian Communication Commission, Abuja Nigeria},
      journal = {Urban and Regional Planning},
      volume = {7},
      number = {2},
      pages = {47-54},
      doi = {10.11648/j.urp.20220702.13},
      url = {https://doi.org/10.11648/j.urp.20220702.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.urp.20220702.13},
      abstract = {This paper examined facility management practices in Nigeria using Nigerian Communication Commission (NCC) as a case study. Both primary and secondary data were utilized for this study. The target populations are the staffs of the Nigerian Communication Commission, Abuja, the facility managers at the NCC and the estate surveyor in charge of the facility management team at NCC Abuja. Data collected was analysed using Statistical Package for the Social Sciences. Findings revealed that both genders were well represented across the study area as, 80.7% of the residents were male while 19.3% were female. Findings revealed that revealed that almost all the respondents have acquired formal education with the majority 97.8% having tertiary education, 2.2% claimed to have secondary certificate. The study showed that most of the respondents agree that the most important service to them is the maintenance service. Findings established that the main reason the management of the study area seeks the assistance of a facility manager in their organization and it explains that most of the staffs of the study area believe that the main reason for outsourcing is to focus on their core business. The study concluded that facility management is presently at its inception stage in the Nigeria and the suggestion is that the profession requires efficient championing to allow it to develop into a grown phase as being presently observed in the developed economies.},
     year = {2022}
    }
    

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  • TY  - JOUR
    T1  - A Study on Facility Management Practice in Nigeria: A Case Study of Nigerian Communication Commission, Abuja Nigeria
    AU  - Adewale Olufunlola Yoade
    AU  - Abiola Stephen Oladipupo
    AU  - Foluso Olayinka Ayeni
    Y1  - 2022/05/26
    PY  - 2022
    N1  - https://doi.org/10.11648/j.urp.20220702.13
    DO  - 10.11648/j.urp.20220702.13
    T2  - Urban and Regional Planning
    JF  - Urban and Regional Planning
    JO  - Urban and Regional Planning
    SP  - 47
    EP  - 54
    PB  - Science Publishing Group
    SN  - 2575-1697
    UR  - https://doi.org/10.11648/j.urp.20220702.13
    AB  - This paper examined facility management practices in Nigeria using Nigerian Communication Commission (NCC) as a case study. Both primary and secondary data were utilized for this study. The target populations are the staffs of the Nigerian Communication Commission, Abuja, the facility managers at the NCC and the estate surveyor in charge of the facility management team at NCC Abuja. Data collected was analysed using Statistical Package for the Social Sciences. Findings revealed that both genders were well represented across the study area as, 80.7% of the residents were male while 19.3% were female. Findings revealed that revealed that almost all the respondents have acquired formal education with the majority 97.8% having tertiary education, 2.2% claimed to have secondary certificate. The study showed that most of the respondents agree that the most important service to them is the maintenance service. Findings established that the main reason the management of the study area seeks the assistance of a facility manager in their organization and it explains that most of the staffs of the study area believe that the main reason for outsourcing is to focus on their core business. The study concluded that facility management is presently at its inception stage in the Nigeria and the suggestion is that the profession requires efficient championing to allow it to develop into a grown phase as being presently observed in the developed economies.
    VL  - 7
    IS  - 2
    ER  - 

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Author Information
  • Department of Urban and Regional Planning, Wesley University Ondo, Ondo, Nigeria

  • Department of Urban and Regional Planning, Wesley University Ondo, Ondo, Nigeria

  • Department of Urban and Regional Planning, Federal Polytechnic Ado-Ekiti, Ado Ekiti, Nigeria

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